Return Policy


All merchandise purchased from sattwachai.com cannot be returned by mail. If you receive a damaged or defective perishable item, please email Customer Service with the following information and an associate will be happy to help you,

  • Order number of item
  • Date of arrival
  • Condition of item at time of arrival
  • Detailed explanation of the issue

Fairtrade Logo

Fair Trade Certification guarantees fair wages, better housing, education and health care for workers. Learn more at www.fairtradecertified.org.